How long does a video take, and can I close the page?
Yes, you can close the page. Videos are made on our servers, the Studio shows an estimate, and we email you when the video is ready.
You can close the page
Your video is made on our servers, not in your browser. Close the tab, shut your laptop or switch to something else: the work carries on. When the video is finished, it waits for you in the Studio and we send you an email with a link to it.
How long it takes
When your video starts, the Studio shows an estimate of the time left, based on the kind of video, its length and how long similar videos took. Some rough rules:
- A short product demo of a public website is usually the quickest.
- Motion videos (Shorts, Reels, ads, explainers) take longer, because every scene is designed, checked by an art-director review and rendered frame by frame. Higher tiers run more review rounds.
- Footage edits also find, check and cut real clips, which adds time.
- Long how-to courses are filmed chapter by chapter and take much longer than a single task.
If several videos are waiting, yours starts when a slot is free. Paid plans are served before free videos.
If something goes wrong
A video that fails is refunded automatically, credits and free videos included. If our server restarts while your video is being made, it either picks up again from the saved recording or refunds you. You never pay for a video you don't get.
Still stuck? Write to support@viraldub.com.